Dr. Lou McLaughlin

Executive Director, EAQUALS

Dr. Nicolas Moore

Senior Lecturer, Sheffield Hallam University

Dr. Rıza Kadılar

President, European Mentoring and Coaching Council


Quality in EAP/ESP Setting: The role of Accreditation


From a student stakeholder viewpoint, making a decision on which institution to study at can be fraught with difficulty given the plethora of choices available. In the global market, students no longer only focus on their country of domicile but look wider afield. In determining the quality of an institution within their choice range, accreditation assures of standards and quality.


As a result, in today’s competitive environment, accreditation is becoming the preferred form of quality assurance at university language centres. The rationale behind this investment of time and effort culminates in profile-raising, ensuring that the centre stands out and maintains higher standards than erstwhile competitors.


However, the drive for increased accreditation raises questions in the area of quality assurance itself:


What do we mean by “quality”? What are the principles and standards that underly quality?

How do we know that our understanding of quality is understood externally?

What underlying principles should inform the assessment of quality?

Does quality signify improvement? Is this a binary relationship?

What are the tangible benefits, if any, to be gained from accreditation and quality assurance?


This presentation examines the role of accreditation through the prism of the Eaquals Accreditation by delving into the scope of the inspection scheme itself. We will consider the foundations of accreditation which are the quality standards. The role of self-assessment will be reviewed within the accreditation process and the process itself will be examined. In addition, the procedures for selection and training of auditors will be covered. We will then discuss whether quality does signify improvement and, if so, how this is measured and evidenced from the point of view of all stakeholders.


Finally, we will examine the tangible benefits that being part of a quality assurance scheme such as Eaquals can bring.


BIO: Lou McLaughlin is the Executive Director of Eaquals (Evaluation & Accreditation of Quality Language Services). She is the Founder Chair of ELT Ireland, the network for ELT professionals in Ireland, and is on the IATEFL Board of Trustees as the Associates Representative as well as serving as a Trustee for the Bell Education Trust. Lou holds a PhD in Applied Linguistics, Masters in ELT, DELTA, TESOL Cert. in Leadership & Management and Trinity TESOL Cert. Her special interests are Young Learner teacher training, teacher cognition and management in ELT. She wrote and developed the online YL Management Training course run by IH London and worked as an inspector for IHWO (International House World Organisation). Lou is a frequent speaker at international conferences and was the co-editor of Children Learning English: From Research to Practice (2015).

Discovering the Richness in our Differences – Standards and Principles to support EMI in Turkey 


Abstract: Across the wide variation in educational contexts and student profiles in Turkish universities that deliver modules, courses and degrees in English, there is growing pressure for a common understanding of the standards and principles of teaching and learning in English. This talk will consider some of the areas where we can look for common ground and share best practice while responding to the differences, and it will provide tips and tools to promote course and teacher development. From the tradition of English for Specific Purposes (ESP), the principles of needs analysis entail communication with the whole institution and a focus on the learner. From English for Academic Purposes (EAP), the findings of linguistic analyses require language teachers to focus on the genres, structures and lexicogrammar that make academic language distinct and can give our students an advantage in their studies. How we combine ESP and EAP to produce responses that are relevant to the context will always be a process of negotiation, but focussing on our students’ needs and experiences of university study through the medium of English offers a shared path for improvement.


BIO: Dr. Nick Moore has worked with English language learners and teachers in Brazil, Oman, Turkey, the United Arab Emirates and the United Kingdom. He has been involved in EAP, EMI, teacher training and applied linguistics throughout his career. His current research projects include the delivery of EMI in different countries, the use of linguistics in mainstream teaching, and models of professional development. Since 2012, Dr. Moore has worked at Sheffield Hallam University, U.K., where he currently leads the MA TESOL and supervises doctoral students.

Abstract: “May you live in interesting times” says an old Chinese proverb, and the Canadian prime minister Trudeau adds “the speed of change has never been so fast, and but we know that from now on it will never be so slow again”. Changes in technology has an unprecedented impact on the job market: most promising top ten jobs in U.S. (as per LinkedIn) has even not been invented five years ago, and none of the top most in-demand hard skills required for these jobs were an exclusive part of the higher education curriculum during the last decade. So we can argue that the role of the educators and the education system has never been so challenging before.

This presentation will (i) introduce to the audience the key drivers for the current global changing work environment, (ii) highlight some key concepts in modern leadership theory, (like multi-stakeholder network management, design thinking, VUCA, D&I, etc…), and (iii) investigate key future job skills, and relevant questions to be tackled for the required paradigm shift. One underlying key message of the presentation will be the importance of linguistic skills for creative and progressive thinking.



BIO: Dr. Riza Kadilar is the global president of EMCC (European Mentoring and Coaching Council).

He has a PhD in Economics. After a BSc degree at METU in Industrial Engineering, he obtained his MSc degree at Stanford University, and completed his MBA at HEC, Paris, and an executive management course on strategic bank management at INSEAD. He has also recently attended Emerging Leaders in Digital Transformation program at Columbia Business School, and Emerging Leaders in Digital Age executive program at INSEAD.

His 25 years of professional career includes senior level bank management experience in France, UK, the Netherlands and Turkey. He is currently the senior country manager and representative of a leading international investment bank in Turkey. He is the chairman of China Institute Turkey, scientific committee member at Institut du Bosphore (Paris), and a trustee at Hisar Education Foundation (Istanbul). He is the author of five published books in Turkey on various topics including China, carbon markets, mentoring, coaching and facilitation.

Dr. Kadilar is a visiting professor in leading Turkish universities, and has delivered numerous motivational speeches during the last fifteen years in more than thirty countries and he is a regular speaker, moderator and facilitator in prominent meetings and conferences on governance, education, leadership, investment banking, scale-up investments, and infrastructure finance.